Virtual servers
Your virtual server at a glance
What each page of a virtual server does, where the power buttons are, and which parts of the server you can change yourself.
Last reviewed 2026-10-04
A virtual server is yours to run. You get the administrator account on it, and we stay out of the operating system. This page explains what each tab is for so you know where to look.
Open Services in the client area and click the server you want. You land on Overview.
The tabs
A virtual server has eleven tabs down the left side.
| Tab | What it is for |
|---|---|
| Overview | The current state, the power buttons and your connection details |
| Console | A keyboard and screen straight to the machine, in your browser |
| Metrics | Processor, memory, network and disk graphs |
| Network | The addresses the platform handed to the server |
| Access | The root password, your SSH keys and the hostname |
| Security | The firewall and attack protection |
| Snapshots | Point in time copies of the whole disk |
| Plan | What your plan includes, and sliders to use less or more of it |
| Reinstall | Wipe the server and install a fresh operating system |
| Add-ons | Extra memory, cores, storage and backups |
| Billing | The renewal date, the amount and the invoices for this service |
If someone shared a server with you rather than you buying it, you will not see Plan, Add-ons or Billing. Those stay with the person who owns the service.
The header
Above the tabs you see the server's name, which plan it runs on, the city it sits in and its IPv4 address. On the right is the status, the price and the renewal date.
The name at the top is a label for your own list. Click it to change it. It does not change the hostname inside the server.
Power
The Server state card on Overview holds six buttons.
- Start brings the server up. It is greyed out while the server is already running.
- Shut down asks the operating system to close down cleanly. Use this one normally.
- Reboot asks the operating system to restart cleanly.
- Force off cuts the power immediately. Anything not yet written to disk is lost. You confirm it first.
- Hard reset cuts the power and brings the machine straight back up, the same as pressing a reset button. You confirm it first.
- Refresh re-reads the current state. Nothing happens to the server.
The card also shows the processor and memory allocated to the server, the disk, whether it starts on its own after a host reboot, and how long it has been up.
Only one operation runs on a server at a time. While something is in progress a banner appears at the top and the power, reinstall, resize and snapshot buttons are locked until it finishes. The page refreshes itself, so you can leave it open and watch.
Metrics
The Metrics tab draws four graphs: processor, memory, network and disk. Pick Hour, Day, Week or Month at the top.
These numbers come from outside the server, so they show what the machine as a whole is doing. Disk usage inside the operating system is not visible here. Check that from inside the server.
Network
The Network tab lists the IPv4 address, the gateway, the subnet mask, the IPv6 address, the reverse DNS name and the resolvers. If the server is running and reporting back, it also shows the addresses it sees on its own adapters.
This page is read only. To set a reverse DNS record, or to add another IPv4 address, email [email protected]. Plan changes, cancellations and installs from your own ISO file work the same way.
What to read next
- Connect over SSH for a Linux server
- Connect over Remote Desktop for a Windows server
- The firewall, which starts switched on with only remote administration open