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Files and FTP
How file access will work on a web hosting account: a file manager in the client area, FTP accounts you create yourself, and SFTP with a key.
Last reviewed 2026-10-04
Three ways to get files onto a web hosting account.
The file manager
The same file manager you already get on a game server, pointed at your hosting account instead. It will do:
- Browsing folders
- Opening and editing a text file in the browser
- Saving a file
- Creating a folder
- Renaming
- Deleting, one file or several
- Uploading
- Downloading
It is the quickest way to fix a config line or drop a file in. Everything is resolved inside your own home directory, and a path that tries to escape it is refused rather than quietly adjusted.
For a whole site, an FTP client is usually less painful than uploading through a browser.
FTP accounts
You will be able to create FTP accounts yourself, as many as your plan allows. Each one has:
- A username
- A password
- A home folder, which is where that account starts and the furthest up it can go
That last part is what makes FTP accounts useful. Give a developer an account rooted at one site's folder and they cannot see your other sites. Give a designer an account rooted at an images folder and that is all they touch.
You will be able to change an account's password at any time, and delete an account when the work is done.
Use a separate account per person. When they finish, delete theirs rather than changing a shared password.
SFTP with a key
You will also be able to store SSH public keys on the account and connect over SFTP with a key instead of a password.
That is file access only. There is no shell login on a hosting account, so a key gets you SFTP and nothing more.
Where your site files go
Each site has a folder inside your home directory. The site serves what is in that folder.
Upload your site's files into the right site's folder. A common mistake is uploading into your home directory instead, which puts the files one level above where the site is looking.
Permissions
You do not need to think about file ownership. Everything in your account belongs to your account's user, and PHP runs as that same user, so a file you upload is a file your site can read.